Terms & Conditions

1. General Terms

Stylein Studio is a fashion and clothing retailer offering products through its online storefront.

By using this website, you confirm that you are legally capable of entering into a binding transaction. If you are under 18 years of age, you should use the website only under the supervision of a parent or legal guardian.

We reserve the right to revise, update, or modify these Terms where reasonably necessary, including to reflect changes to our services, policies, operations, or applicable legal requirements.

Any revised Terms will become effective once published on the website. Continued use of the website following such publication will constitute acceptance of the revised Terms.

2. Products, Images, Colours & Availability

All products displayed on StyleInStudio.com are subject to availability.

We make reasonable efforts to ensure that product descriptions, photographs, colours, fabrics, designs, measurements, pricing, and other information displayed on the website are accurate.

Product Colour & Image Representation

We make every reasonable effort to photograph and display our products as accurately as possible. However, the colour of a product shown in photographs or on a customer's screen may vary slightly from the colour of the actual product received.

Such variations may occur because of:

• studio or natural lighting used during photography;
• screen brightness, contrast, colour calibration, and display settings;
• differences between mobile, tablet, and desktop displays;
• photographic processing and image compression;
• fabric texture, sheen, embroidery, or reflective embellishments; and
• manufacturing or dye-lot variations that are within reasonable commercial tolerances.

Accordingly, minor colour differences between the product as displayed online and the physical product received will not ordinarily be treated as a manufacturing defect or, by themselves, provide grounds for return or refund.

This does not affect any rights available where the product received is materially different from the product ordered or where applicable consumer law provides otherwise.

Customers should also note that reasonable variations may occur in fabrics, embroidery, prints, handcrafted details, trims, embellishments, tassels, and finishing.

Product availability may change without prior notice.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

• stock unavailability;
• incorrect pricing or product information;
• technical or system errors;
• payment irregularities;
• suspected fraudulent or unauthorized transactions; or
• circumstances in which an order cannot reasonably be fulfilled.

Where payment has already been successfully collected for an order that we subsequently cancel, any eligible refund will be processed in accordance with our Refund Policy and applicable law.

3. Pricing & Payment

All prices displayed on StyleInStudio.com are stated in Indian Rupees (INR) unless expressly stated otherwise.

Payment must be completed through the payment methods made available during checkout before an order can be confirmed for processing.

Domestic online payments are processed through our secure third-party payment service provider, currently Razorpay.

Stylein Studio does not store customers' complete card, UPI, banking, or other sensitive payment credentials. Such information is processed through the applicable payment service provider.

A payment attempt does not by itself constitute confirmation of an order. An order will be regarded as confirmed only after successful payment verification and order confirmation by our systems.

International customers are assisted separately through our designated WhatsApp-supported international ordering process.

4. Shipping & Delivery

Orders are processed and dispatched in accordance with the delivery information communicated on the website and during the ordering process.

Our general delivery guidance is that delivery may take approximately 3–7 business days.

Actual delivery times may vary depending on factors including:

• destination;
• courier availability;
• public holidays;
• weather conditions;
• local service restrictions;
• operational disruptions; or
• other circumstances beyond our reasonable control.

Once an order has been handed over to a courier or logistics provider, delivery may also be affected by customer unavailability, incomplete or incorrect delivery information, restricted service areas, or courier-related delays.

Customers are responsible for providing complete and accurate shipping information when placing an order.

Stylein Studio will make reasonable efforts to assist with genuine delivery issues but cannot guarantee delivery on an exact date where delays arise from circumstances beyond our reasonable control.

Further information is available in our Shipping Policy.

5. Returns & Exchanges

We want customers to receive their orders in satisfactory condition.

Any return or exchange request must comply with the eligibility requirements and procedures described below and in our dedicated Return & Exchange Policy.

5.1 Exchange Eligibility

Exchange requests must be raised within 5 days of delivery.

To qualify for consideration, the product must:

• remain unused and unworn;
• remain unwashed;
• retain all original tags;
• remain in its original condition;
• be returned with its original packaging where applicable; and
• satisfy all other applicable exchange conditions.

Submitting an exchange request does not automatically mean that the exchange has been approved. All requests remain subject to eligibility review and product availability.

5.2 General Eligible Exchange

Subject to approval and availability, Stylein Studio may permit an eligible exchange for:

• another available size of the same product;
• another available colour of the same product; or
• another eligible product.

Where a customer chooses a replacement product of a higher value, the applicable price difference must be paid before the replacement is dispatched.

Where the selected replacement is of a lower value, any applicable balance will be handled in accordance with the approved resolution and our Refund Policy.

Any additional delivery or re-shipping charges applicable to the exchange will be communicated before dispatch.

5.3 Return Eligibility

Returns are accepted only where the product satisfies the applicable return eligibility requirements, including where an eligible product has been received defective or damaged.

A return request must be raised within 5 days of delivery.

Returned merchandise must remain:

• unused;
• unworn;
• unwashed;
• with original tags intact; and
• in the condition in which it was received, subject to the claimed defect or damage.

Once returned merchandise has been received, Stylein Studio may inspect it before approving a replacement, exchange, store credit, refund, or other applicable resolution.

5.4 Mandatory 360° Pre-Packing Return Video

For any approved return or exchange requiring a product to be sent back to Stylein Studio, the customer must record a clear 360-degree video of the product before packing it for return.

The video should clearly show:

• the complete product;
• its overall condition;
• the front, back, sides, and relevant details;
• the original tags where applicable; and
• any claimed defect or issue, where relevant.

The product shown in the video must be the same product being returned.

The video must be submitted as part of the return or exchange verification process.

Failure to provide the required 360-degree video may prevent Stylein Studio from verifying the condition of the product and may result in the request being declined where adequate supporting evidence cannot otherwise be established.

Stylein Studio may also record an unboxing video when a returned parcel is received and opened.

Such evidence may be used to verify the condition of returned merchandise and resolve any disagreement concerning the condition in which the product was sent or received.

5.5 Return & Exchange Courier Responsibility

5.6 Customer-Attributable Returned-to-Origin / Non-Acceptance

Where an order is returned to Stylein Studio because of circumstances attributable to the customer, including:

• customer unavailability;
• refusal to accept the correctly dispatched order;
• incorrect or incomplete delivery information supplied by the customer;
• failure to cooperate with reasonable delivery attempts; or
• another customer-attributable delivery failure,

a 10% restocking charge may be deducted from the order value, subject to the circumstances of the order and applicable law.

If the customer subsequently requests re-shipment of the order, additional shipping charges may apply.

5.7 Non-Returnable / Non-Exchangeable Items

Unless otherwise required by applicable law, the following may not qualify for return or exchange:

• customized or personalized products;
• altered or made-to-order garments;
• innerwear or hygiene-sensitive items;
• accessories where specifically identified as non-returnable;
• products that have been worn, washed, used, altered, or damaged after delivery;
• products returned without required tags or supporting evidence where necessary for eligibility verification; or
• products that are not returned in their original eligible condition.

Sale & Discounted Products

Products purchased during a sale, promotion, clearance, or using a discount code may be excluded from preference-based returns or exchanges where this is communicated as part of the offer.

However, a genuine claim involving an eligible manufacturing defect or a materially incorrect product will not automatically be rejected solely because the item was purchased at a discounted price.

5.8 Tassels & Decorative Embellishments

Tassels, latkans, beads, and similar decorative or handcrafted embellishments are delicate components of garments.

Breakage, loosening, detachment, pulling, or damage to tassels or similar decorative elements after delivery will not ordinarily qualify the product for return, exchange, or refund solely on that basis.

Such damage may result from:

• handling;
• snagging;
• pulling;
• wearing;
• storage;
• packing after delivery; or
• other external factors.

Customers are therefore requested to inspect garments promptly upon delivery and handle delicate embellishments with appropriate care.

This condition does not restrict any rights that cannot lawfully be excluded under applicable consumer law.

6. Refunds

Approval of a return does not automatically constitute approval of a monetary refund.

Returned merchandise may first be inspected to verify compliance with the applicable eligibility requirements.

Depending upon the circumstances and the approved resolution, Stylein Studio may provide:

• exchange;
• replacement;
• store credit; or
• refund.

The appropriate resolution will depend upon factors including the nature of the issue, product availability, return eligibility, and applicable law.

Where a monetary refund is approved, it will ordinarily be processed through the applicable approved refund method associated with the original transaction.

Eligible refunds may take approximately 7–10 business days after approval to process.

Banks, card networks, payment processors, or other financial institutions may require additional time before the refunded amount appears in the customer's account.

Further information is provided in our Refund Policy.

7. Order Cancellation

A customer may request cancellation before the order has been shipped.

Once an order has been dispatched or handed over to the courier, it can no longer be cancelled through the standard cancellation process.

Submitting a cancellation request does not guarantee cancellation if the order has already entered dispatch processing.

Where cancellation is successfully accepted and a refund is due, the eligible amount will ordinarily be processed within approximately 7–10 business days.

The customer's bank or payment provider may require additional time before the amount is reflected.

8. Customer Responsibilities

Customers are responsible for:

• providing accurate contact, billing, and shipping information;
• reviewing product descriptions and images before purchasing;
• selecting the correct size, colour, product, or applicable variation;
• reviewing available measurements or sizing guidance;
• maintaining the confidentiality of their account credentials;
• inspecting delivered products promptly;
• complying with applicable return, exchange, refund, and evidence requirements; and
• using the website lawfully.

Customers must not attempt to misuse the website, payment process, return process, promotional mechanisms, customer accounts, or any other Stylein Studio service.

9. Intellectual Property

Unless otherwise stated, all content available through StyleInStudio.com, including but not limited to:

• logos;
• branding;
• photographs;
• videos;
• product imagery;
• graphics;
• text;
• product descriptions;
• layouts;
• artwork;
• designs; and
• other website content

is owned by or lawfully used by Stylein Studio and is protected under applicable intellectual-property laws.

No such content may be copied, reproduced, republished, distributed, commercially exploited, modified, or otherwise used without authorization where authorization is legally required.

10. Website Availability & Limitation of Liability

We make reasonable efforts to maintain the availability, functionality, accuracy, and security of StyleInStudio.com.

However, we cannot guarantee that the website will always operate without:

• interruption;
• technical error;
• maintenance downtime;
• network failure;
• service disruption; or
• circumstances outside our reasonable control.

To the maximum extent permitted by applicable law, Stylein Studio will not be liable for indirect, incidental, special, or consequential losses arising solely from the use or temporary unavailability of the website.

Nothing in these Terms is intended to exclude or limit any liability or statutory consumer right that cannot lawfully be excluded or limited.

11. Privacy & Personal Information

Personal information collected through StyleInStudio.com is handled in accordance with our Privacy Policy and applicable privacy requirements.

Information may be processed where necessary for purposes including:

• account administration;
• order fulfilment;
• payment processing;
• shipping and delivery;
• customer support;
• fraud prevention;
• return and refund processing; and
• other legitimate operational requirements described in our Privacy Policy.

By using our website, you acknowledge the handling of personal information in accordance with the Privacy Policy.

12. Third-Party Services

StyleInStudio.com may rely upon third-party providers for services including:

• payment processing;
• logistics;
• hosting;
• communications;
• authentication; and
• other operational functionality.

Such third parties may operate under their own applicable terms, privacy policies, and service conditions.

Stylein Studio is not responsible for independent third-party systems or services except to the extent required by applicable law.

13. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of India.

Subject to any rights or remedies available to consumers under applicable law, disputes relating to these Terms or transactions conducted through StyleInStudio.com shall be subject to the jurisdiction of the competent courts in Mumbai, Maharashtra, India.

14. Contact Us

For questions relating to these Terms, an order, return, exchange, refund, or general customer support, please contact: